Cookie and privacy policy

IT - EN

COOKIE AND PRIVACY POLICY

PRIVACY statement

(Last revised: 20/05/2018)

PRO MARKETS SAGL gives great value to the right to privacy of its PRO MARKETS SAGL. This Privacy Statement applies to the following PRO MARKETS SAGL website and sets out the practices adopted for the protection of privacy pursuant art. 13 EU Regulation n. 2016/679 (hereinafter, "GDPR"): specifically, it explains what data are collected and for what purposes, in addition to how these data are processed and used. We therefore invite you to read the following carefully before providing any personal data. By using this site, you consent to the processing of your personal data by PRO MARKETS SAGL in accordance with the provisions of the said Statement. If you do not agree with the terms of this Declaration, please DO NOT use the site. For any questions regarding this Statement, please contact us at INFO@PROMARKETS.CH by writing "Privacy" as the subject.

1. Collection of personal information

Per servire al meglio e avere una più approfondita conoscenza delle necessità e degli interessi dei propri Utenti, PRO MARKETS SAGL raccoglie, esporta ed usa informazioni personali dopo aver presentato adeguata informativa e aver ottenuto esplicito consenso. Ad esempio, quando si effettuano attivazione di servizi o attivazione newsletter si richiedono informazioni. I dati personali che, in questi casi, potrebbero essere richiesti riguardano: informazioni di contatto (ad es., nome, indirizzo, numero di telefono e indirizzo di posta elettronica), preferenze in merito a prodotti e servizi. Se l'Utente pubblica, commenta o condivide delle informazioni personali, comprese fotografie, su qualunque forum, social network, blog o altro forum simile di PRO MARKETS SAGL, deve essere consapevole che tali informazioni personali possono essere lette, viste, raccolte o utilizzate dagli altri Utenti di tali forum e potrebbero essere usate per contattarlo, inviargli messaggi non richiesti o per scopi su cui né l'Utente né PRO MARKETS SAGL hanno il controllo. PRO MARKETS SAGL non è responsabile delle informazioni personali che l'Utente decide di inviare a tali forum.

1. Collection of personal information

To better serve and have a deeper knowledge of the needs and interests of its PRO MARKETS SAGL, PRO MARKETS SAGL collects, exports and uses personal information after submitting appropriate information and having obtained explicit consent. For example, when you place orders for products, activation of services or activation of newsletters, you require information, you subscribe to support materials and marketing, you register, you need to provide personal data to complete the registration process. The personal data that, in these cases, may be requested concern: contact information (eg, name, address, telephone number and e-mail address), information such as personal codes and passwords, data to enable billing and various transactions, preferences regarding products and services. If you post, comment or share personal information, including photographs, on any forum, social network, blog or other similar forum of PRO MARKETS SAGL , you must be aware that such personal information may be read, viewed, collected or used by other PRO MARKETS SAGL of such forums and could be used to contact them, send unsolicited messages or for purposes on which neither the PRO MARKETS SAGL nor PRO MARKETS SAGL have control. PRO MARKETS SAGL is not responsible for the personal information that the PRO MARKETS SAGL decides to send to these forums.

1.1 Services

When using a service on the site, contact information is requested. This data will be used to request the specific service. If any problems occur during the service activation process, a PRO MARKETS SA representative will contact you by e-mail, phone, fax or mail in order to resolve them.

1.2 Newsletter

The personal data provided by PRO MARKETS SAGL are used only to send the newsletter and will not be disclosed to third parties. They will NOT be treated for any other reason. Data processing is carried out through IT procedures or in any case telematic means by internal or external subjects, who have been specifically appointed to do so, or are committed to confidentiality. The data is stored in electronic archives with full assurance of the security measures provided by the legislator. The newsletter is managed by MailChimp, and the email address provided is stored on MailChimp servers. (for more information on transaction security and the privacy policy adopted, visit www.mailchimp.com). MailChimp, like any newsletter management platform, provides information on who opens the newsletter and clicks on the links; this information is used exclusively to evaluate the interest on the topics covered. It is possible to unsubscribe from the newsletter at any time, through the link at the bottom of each message or by sending an e-mail to INFO@PROMARKETS.CH by writing "Delete Newsletter" as an object.

2. How we use the information collected

The information collected by PRO MARKETS SAGL is used without the express consent of the art. 6 lett. b), e) GDPR), for various purposes including, for example:

a. provide technical support and customer support;

b. activate services;
c. subscribe to the newsletter;

The information collected by PRO MARKETS SAGL is used subject to specific and distinct consent (article 7 GDPR), for various purposes including, for example:

a. present to the PRO MARKETS SAGL products and services;

b. provide personalized promotional offers;
c. request opinions or feedback to the client;
d. search and implement improvements and updates of products or services
e. allow the PRO MARKETS SAGL to report a friend (Refer-a-Friend) who may be interested in our offers, as permitted by law
f. select the contents to be presented to the PRO MARKETS SAGL
g. measure the performance of marketing initiatives, site advertising.
h. carry out Remarketing and Behavioral Targeting activities

The provision of data for the purposes referred to in point 1 is mandatory. In their absence, PRO MARKETS SAGL will not be able to guarantee its services. The provision of data for the purposes referred to in paragraph 2 is optional. The PRO MARKETS SAGL can therefore decide not to give any data or to subsequently deny the possibility to process data already provided: in this case, he / she will not be able to receive newsletters, commercial communications and advertising material concerning the Services offered by PRO MARKETS SAGL. However, you will continue to be entitled to the Services referred to in point 1.

3. Methods of Treatment

The processing of personal data is carried out by means of the operations indicated in art. 4 n. 2 (GDPR) and more precisely: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. The PRO MARKETS SAGL personal data are subjected to both paper and electronic and / or automated processing. PRO MARKETS SAGL will process the personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 10 years from the termination of the Service Finality relationship and for no more than 2 years from the collection of data for the Marketing Purposes.

4. Disclosure of the information collected

Without the need for express consent b) and c) of the GDPR the data of the PRO MARKETS SAGL may be made accessible for the purposes referred to in paragraph 2:

- to PRO MARKETS SAGL employees and collaborators in Switzerland and abroad, in their capacity as persons in charge and / or internal managers of the processing and /
or system administrators;
- to third-party companies or other subjects (by way of example, credit institutes, professional firms, consultants, etc.)
who carry out outsourcing activities on behalf of PRO MARKETS SAGL in their capacity as external data controllers.
PRO MARKETS SAGL does not sell, rent, transfer or transfer the personal information of its PRO MARKETS SAGL to third parties, except as indicated in this Declaration
or to comply with legal obligations. PRO MARKETS SAGL may share some information with its partners for marketing or promotional purposes: in these cases, the data
will be provided only and always in aggregate form so as not to allow connection to identifiable personal data.

5. Links to other websites

The site may contain links to third-party websites for information purposes. PRO MARKETS SAGL does not control these external websites or their conduct regarding privacy. For these reasons, external websites are not covered by this Privacy Statement. PRO MARKETS SAGL therefore invites PRO MARKETS SAGL to carefully examine the privacy policy and settings of websites and social media with which it interacts to ensure that they understand what information may be shared by such sites.

6. Cookies

Cookies are small files of information sent by a web server to a web browser, which allow the server to collect information from the browser. PRO MARKETS SAGL and its service providers send cookies when you visit the site as well as the websites where your advertisements are displayed, make purchases, register for certain services or request information. Through cookies, PRO MARKETS SAGL does not collect personal information but only useful data to facilitate PRO MARKETS SAGL contact procedures, to allow the site to have a track of the products that have been added to the cart or services activated, of the country, of the language. Finally, cookies are used by the statistics services on accesses enabled on the site. If the PRO MARKETS SAGL does not wish to receive cookies, he may block them or request that a warning be sent in advance, following the procedures specified by the web browser installed on his computer. For more information on how to manage cookies in the browser refer to: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Windows Explorer. However, by setting these blocks, it may happen that the browser reacts inappropriately, not only when the PRO MARKETS SAGL visits the site, but also when he visits others. Therefore, since cookies do not allow PRO MARKETS SAGL to identify PRO MARKETS SAGL, it is suggested to accept that they are installed in order to take full advantage of the site's features. For more information on the use of cookies and how to block them, you can visit the websites www.allaboutcookies.org, www.youronlinechoices.eu for Europe or www.aboutads.info/choices/ for the United States.

7. Consent to the use of cookies

As required by current legislation, the site presents a brief information on the use of cookies displayed on each first access page via a dynamic banner. By scrolling the page, clicking on one of the internal links of the pages or clicking on the "I agree" button in the dynamic banner, you express your consent to the use of cookies.

8. Use of Cookies on this website

8.1 Technical cookies
The site uses the following technical cookies, which are installed automatically as a result of access to the site, for the purposes indicated in relation to each of them: session cookies necessary for the operation and provision of site services, statistical cookies used to collect information in aggregate form.

8.2 Profiling cookies
The site uses the following third-party profiling cookies:

Google AdWords

AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google Inc. that links the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.

Google Analytics

Facebook Remarketing
Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. which connects the activity of this Application with the Facebook advertising network.
Privacy Policy

By not interacting with the consent forms provided by the aforementioned third parties, by leaving this information, closing it or continuing to browse the Site, you express your consent to the use of all the cookies mentioned.

9. Access, update or correction of Customer Data

In any case, the PRO MARKETS SAGL can modify, correct, anomalize or delete his data by sending an e-mail to INFO@PROMARKETS.CH or by letter to:
PRO MARKETS SAGL

Via Lotra 11

6534 San Vittore (Switzerland)

10. Protection of personal information

To prevent unauthorized access or disclosure and to ensure the protection and correct use of personal information stored in its systems, PRO MARKETS SAGL takes the necessary physical, technical and administrative measures. For example, access to personal information is restricted to employees who are reasonably needed to access them and processes such as password hashing are used to protect data from unauthorized access. While adopting technical and organizational measures to protect the personal information of PRO MARKETS SAGL from unauthorized or unlawful processing and the loss, destruction or damage of data, PRO MARKETS SAGL does not have the possibility to absolutely guarantee the security of this information.

11. Privacy of minors

PRO MARKETS SAGL does not knowingly collect information about children under 13 and the site is aimed at a general public. In the event that a minor, who PRO MARKETS SAGL is less than 13 years old, sends personal information, the data collected will be used only to respond directly to that child and to inform him of the need to obtain the consent of his / her parents / guardians.

PRO MARKETS SAGL encourages parents and guardians to play an active role in their children's online activities and interests.

12. The PRO MARKETS SAGL Privacy rights

In your capacity as an interested party, you have the rights under art. 15 GDPR and precisely the rights of:

a) to request information on the Personal Data processed concerning him;

b) to rectify, update or supplement the inaccurate or incomplete Personal Data concerning him;

c) to cancel or request the cancellation of personal data concerning him;

d) under certain circumstances to limit the way in which PRO MARKETS SAGL  treats the PRO MARKETS SAGL 's Personal Data concerning it;

e) to revoke any consent that the PRO MARKETS SAGL  has granted to PRO MARKETS SAGL  to process the Personal Data concerning him;

f) to oppose the processing of personal data concerning him / her based on the legitimate interests of third parties;

g) to obtain the portability of Personal Data concerning him and that PRO MARKETS SAGL  processes using automated tools on the basis of his consent or a contract

that he has entered into with PRO MARKETS SAGL ;

h) in the European Economic Area, submit a privacy complaint to a supervisory authority if the PRO MARKETS SAGL  is not satisfied with the way in which PRO MARKETS SAGL

has handled its Personal Data or any request on the PRO MARKETS SAGL 's privacy.

13. Changes to the Privacy Statement

If deemed appropriate, PRO MARKETS SAGL reserves the right to modify this Privacy Statement. In case of changes, the updated Statement will be published on this site with the new revision date so as to allow all PRO MARKETS SAGL to be informed about the way in which the collected data are used, and under what circumstances they may be disclosed. If the PRO MARKETS SAGL continues to access or use the site after such publication, it is assumed that the PRO MARKETS SAGL has accepted these changes. We recommend that you check this document periodically to check for any changes. PRO MARKETS SAGL also reserves the right to provide, at any time and without notice, to delete or make changes or updates to the site and its contents. PRO MARKETS SAGL reserves the right at any time, with immediate effect, without prior notice, in its sole discretion and for any reason, to limit, refuse or discontinue, wholly or in part, access to the site, or any part of it , by any PRO MARKETS SAGL .

14. Language of these Terms of Use

If PRO MARKETS SAGL provides a translation of the Italian version of this Privacy Statement, the PRO MARKETS SAGL accepts that such translation is provided for his convenience only and that the contractual relationship with PRO MARKETS SAGL will be governed by the Italian language versions. If there are inconsistencies between the Italian version of the Privacy Statement and the translation, the Italian version will prevail.

15. Holder, responsible and in charge

Owner and manager of the treatment is:
PRO MARKETS SAGL

Via Lotra 11

6534 San Vittore (Switzerland)

The updated list of data processors and data processors is kept at the registered office of the Data Controller.